Slacker Privacy Policy

Slacker, Inc. ("Slacker") understands that it is a privilege to have you as a customer and is committed to protecting your personal information and safeguarding your privacy over the Internet. This privacy policy explains how your personal information and other information will be treated as you use our Website.

Our privacy policy can be summarized as follows:

Aggregate demographic or statistical information that is not personally identifiable may be collected and shared at the discretion of Slacker.

We do not collect personal information from children we know to be under the age of 13, and no part of our Website is directed to children under the age of 13.

If you come to the Slacker website directly from a partner website, we may share your information back with or to the partner which sent you to the Slacker website. Other than this use, we do not share your personally identifiable information unless we have your permission or as otherwise stated in this Privacy Policy.

What kind of information do we collect?

We collect a variety of information for various purposes. We collect personal information, such as your name and email address during your visit to the Slacker Website, in connection with various events such as, but not limited to, sweepstakes or contest entry, or subscribing to receive the Slacker newsletter. Submission of personal information through the Website is voluntary in most cases, and will be collected once you submit it to the Website. If you download software, your name and email information will be required. In addition, to use any aspect of the Slacker Service, you may be required to register and provide certain information including a member or user name, a password, a valid email address (together the "Account Information") or a credit card. We do not collect personal information from children we know to be under the age of 13. We also collect demographic information in a number of other ways. We keep track of the domains from which people visit our Website. For legal and business reasons, we may track the country or zip code of the visitor. We analyze this data for trends and statistics, and for federal export law compliance, when required. This information is analyzed at an aggregate level. Finally, we collect statistical browser information on the anonymous users of our Website, including: (1) the Internet Protocol (IP) address of the user's computer, (2) the referring URL, if any, and/or (3) the browser software identification (this provides the brand and version of the browser software used by the anonymous user while viewing our Website). This is not personally identifiable information.

What are some ways information is collected?

We collect information in several ways. For example, we use IP addresses to analyze trends, administer the site, track users' movement through the site, and gather broad demographic information for aggregate use. IP addresses do not provide us with personally identifiable information such as your name, physical address, email address or telephone number. Cookies are pieces of data that are stored on your hard drive which contains personal information. We use cookies to identify your installation of Slacker software, as well as to identify the version of the software you are currently using. Cookies may also be used to auto-sign you into your account, as well as to store and authenticate your user name and password. Cookies are linked to your personal information so you may not have to sign in and enter a password more than once, thereby saving time while on our site. If you reject the cookie, you may still use our site; however, you will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users in order to enhance their experience on our site. Rejecting cookies is done on your personal computer and through your browser settings. Finally, web pages may contain an electronic file called a web beacon, which allows a website to count users who have visited that page or to access certain cookies. We research certain usage and activities on our website. Slacker uses web beacons to conduct this research, including on the Slacker website. The information collected through these web beacons is used to find out more about our users, for more accurate reporting, and to improve the effectiveness of our marketing. Information recorded through the use of these web beacons is aggregated. No personally identifiable information about you is shared by us with any person or entity as a result of this research. If you prefer that Slacker not use information collected from you by these web beacons on our website, please opt out using the methods described below in "How you can access and update your personal information."

How do we use the information collected?

If you have opted-in to receive e-mails and want us to communicate with you, generally, we send e-mails to you about the Slacker Products and Slacker Services, content and special offers. During registration, you may opt-out of receiving our marketing e-mails and/or newsletters for the relevant product or service, or you can change your settings at any time through the other methods set forth in this Privacy Policy. However, we may continue to send you e-mails about Slacker Products or Slacker Services you have previously purchased, your account status or other information concerning functions, features and status of your Slacker Products and Slacker Services, or to inform you about critical technical service issues relating to a Slacker Product or a Slacker Service.

What information do we share with third parties?

Slacker does not use your personal information for purposes incompatible with those uses listed above. Slacker does not sell, rent, or share your personal information with or to a third party unless you consent to provide such information to a third party partner or content service. Slacker may be required to provide specific access and usage information to certain content providers and rights holders as a condition of content licensing and royalties. In such cases, Slacker may provide content usage, access, demographic and other information without your personally identifiable information (your name, billing information, email address) to the content provider. Slacker may disclose relevant information about our customers to our contractors (e.g. a customer service contractor or a credit card clearing service) in order for them to provide specific services for Slacker, and to better serve our customers. Slacker' contractors are bound by strict contractual requirements to keep all personal information they process strictly confidential and to use such information solely on behalf of Slacker. Slacker may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law; (b) comply with an order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on Slacker; (d) protect and defend the rights or property of Slacker; or (e) act in urgent circumstances to protect the personal safety of users of Slacker Products or the public at large. The Slacker Website and Slacker Products contain links to other websites and products. Slacker is not responsible for the privacy practices or the content of such other websites or products. Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices.

Although we do take (and require our third-party providers to take) commercially reasonable security precautions regarding your personal information collected from and stored by the Slacker Services, due to the open nature of the Internet, we cannot guarantee that any of your personal information stored on our servers, or transmitted to or from a user, will be free from unauthorized access, and we disclaim any liability for any theft or loss of, unauthorized access or damage to, or interception of any data or communications. By using the Slacker Website or the Slacker Services, you acknowledge that you understand and agree to assume these risks.

How do we keep your information secure?

How can you access and update your personal information?

To access your account information and your preferences, select "Manage Account" from a link or menus on either the web at www.slacker.com or the Slacker software. Sign in to your account and modify your information and preferences as needed. When you access your account by signing in, you can update and/or make sure that your account information is accurate. You can also manage your preferences concerning receipt of newsletters and promotional emails. If you have forgotten a username or password, you can use our online support resources here: Slacker Support.

What if you do not agree to this Privacy Policy?

If you do not agree to this Privacy Policy, please do not use the Slacker Website or the Slacker Services. We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time, so visitors are encouraged to review this Privacy Policy from time to time.

What if you have questions or comments about this Privacy Policy?

If you have questions about the privacy aspects of the Slacker Products or Slacker Services or would like to make a complaint, please contact:

Slacker, Inc.
Attn: Chief Legal Officer
16935 W. Bernardo Drive, Suite 270
San Diego, CA 92127
858.943-5000
858.943.5001 (fax)

Changes to our Privacy Policy.

We may make changes to our privacy policy from time to time. When we do, changes will be reflected directly and immediately in this document so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, at any point, we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice of whether or not we may use their information in this different manner. If you do not consent at that time, we will use information in accordance with the privacy policy under which the information was collected. We encourage you to review our privacy policy whenever you visit the Slacker Website.

Last modified: October 10, 2008